Book in the app
Set your Al Qatif location and describe the issue.
Al Qatif — book in the app
Your car gets sorted — without the hassle
We flatbed your car from your location in Al Qatif, inspect and repair it, and return it after you approve the quote.
79 SAR — full service fee (flatbed both ways)
Flatbed pickup and return
Quote before work starts
Oshen follows up throughout
One-month warranty on approved work
How it works
From booking to handover — five steps
We pick up your car, inspect and repair it after your approval, and return it to you — no workshop visit needed.
We pick up by flatbed
We flatbed your car to the right approved workshop for its condition.
Inspection and quote
We inspect your car and send a clear quote before any work.
Work after your approval
After you approve, repair begins at our approved workshops and we keep you updated until delivery.
We return your car
The flatbed returns your car ready to your chosen location.
Why Oshen
Convenience and clarity — no workshop-area visits
No trip to workshop areas
We pick up and return your car — you follow along on your phone.
One point of contact
You deal with Oshen from booking through delivery.
Approve before spending
A clear quote — repair only starts after you approve.
Flatbed both ways
From and to your location — included in the service fee.
Clear order tracking
Track your order step by step in the app.
A simpler experience
No negotiating with multiple parties — Oshen serves you from start to finish.
The Oshen app
Book and track from your phone
Create a service request
Describe the issue and location — we handle the rest.
Add and save your vehicle
Your car details stay saved for future bookings.
Track your requests
Full history of each order status and past services.
Service fee
One clear fee for service and flatbed
79 SAR
Full service fee — per order in Al Qatif
- Flatbed pickup from your location
- Inspection and quote before work
- Order follow-up and communication
- Flatbed return to your location
Repair and parts are priced separately per your approved quote. Currently serving Al Qatif only.
How we operate
One team follows your case from pickup to delivery
We flatbed your car, inspect and repair it at our approved workshops, and keep you updated throughout. Your car is transported by flatbed; repair doesn't happen at your location.
FAQ
Quick answers about Oshen
-
What is Oshen's service?
Oshen car service in Al Qatif: we pick up by flatbed, inspect and repair at our approved workshops, send a quote before work, and return your car after your approval.
-
Where is Oshen available?
The app service is currently available in Al Qatif only.
-
What is the Oshen service fee?
SAR 79 full service fee per order — including flatbed pickup and return both ways.
-
Does the SAR 79 fee include repair cost?
No. The service fee includes flatbed transport, inspection fee, and the price quote. Repair and parts are priced separately per your approved quote.
-
Does the service include flatbed both ways?
Yes. The full service fee includes pickup from your location and return after approved work is complete.
-
Does repair start before I approve?
No. We send a clear quote and no work starts until you approve. If extra parts are needed during repair, we notify you beforehand and again after completion with the results.
-
What if I don't approve the quote?
If the quote doesn't suit you, your car can be returned without repair — we'll work with you to arrange return.
-
What is the warranty period?
A one-month warranty on approved work per the service terms shown.
-
How do I book?
Download the Oshen app from the App Store or Google Play and create a service request from your location in Al Qatif.
Ready to book your first service?
Download the app and book in Al Qatif — or contact us if you have a question.
Separate product
Do you run a workshop?
A web workshop management system — ZATCA invoicing, job cards, inventory and reports. Separate from the consumer app journey.